Returns Policy

Cutlass Co. Returns and Exchange Policy
If you have purchased an item from Cutlass Co. and it is not of acceptable quality, incorrect size or faulty you can return it to us within 30 days of purchase. If you wish to return an item because you have changed your mind about your purchase, you must return your purchase within 30 days of purchase. Applies to clothing only.

Upon receipt and assessment of the returned apparel item, Cutlass Co. will notify you either by email or phone, and if the return is approved, offer a refund or exchange on most items whether purchased online or in store.

Upon receipt and assessment of a returned fishing rod, Cutlass Co. will notify you either by email or phone, and if the return is approved, offer a replacement fishing rod at half the RRP. A full refund will not be given. 
**disclaimer ** no manufacturers warranty on all sell out rods stock, may be minor imperfections. no returns.

You must provide us with a receipt or proof of purchase. Any refund will be provided via the same method of payment as the original purchase. Refunds can take up to 14 days.

If you have not received your refund, first check with your bank or online payment service. If you still have not received your refund contact Cutlass Co.

The returned apparel item/s must not have been used, worn, damaged and must be in its original packaging.

Gift cards are non-returnable. Gifts cards that are lost or stolen are non- replaceable. Gift cards are not redeemable for cash.

If a refund is required due to a fault in the product, the cost of delivery for the return will be refunded to you. For a “change of mind” return or exchange, the delivery fee is non-refundable.

For an exchange of apparel, please enclose a self-addressed Australia Post satchel with your returned item so we can post the exchanged item to you. Cutlass Co. will not cover the cost of delivery.

For a fishing rod exchange, you must package and ship the item properly to avoid any damage to the item. If we receive the fishing rod and believe it is not packaged correctly, we will not complete the exchange.